FAQ

How long does shipping take?

Orders are processed within 1-3 business days. US delivery typically takes 7-15 business days. Some products ship from US warehouses and arrive in 3-7 business days. You'll receive tracking information by email once your order ships.

Where do you ship?

We currently ship across the United States.

What payment methods do you accept?

We accept all major credit and debit cards, plus Shop Pay, Apple Pay, and Google Pay through our secure checkout.

What is your return policy?

We offer a 30-day return policy on unused items in their original packaging. To start a return, email us at calmerieshop@gmail.com with your order number.

What if my item arrives damaged?

Please inspect your order upon arrival and contact us immediately at calmerieshop@gmail.com if anything is defective or damaged. We'll make it right with a replacement or refund at no cost to you.

How do I track my order?

Once your order ships, we'll email you a tracking number you can use to follow your delivery.

Do I need any special outlets or adapters?

No. All our products are USB powered or come with US-compatible plugs. They work with any standard US outlet, laptop, or power bank.

Still have questions?

Reach out anytime at calmerieshop@gmail.com and we'll get back to you within 24-48 hours.